HSK 3.0 Level 6 · Lesson 1 of 25
日常事务：业务办理、困难求助与协商解决
日常生活 · 日常事务
Read the Chinese first. Reveal Pinyin or English only when you need support.
52 minute lesson · task-based course
日常事务：业务办理、困难求助与协商解决
Resolve a complex service problem by clarifying procedure, responsibility, exceptions and next steps.
By the end of this lesson
- Understand complex service procedures, documents, conditions, responsibilities and exceptions.
- Explain a difficult situation fluently, ask targeted questions and negotiate a workable resolution.
- Write a clear account, request, application or opinion about a service/help experience.
LEARN IN CONTEXT
Read and listen across several real contexts
This lesson uses the number and type of texts that fit the topic. Learn the same language across different situations instead of forcing everything into one dialogue.
一张证明为什么跑了三趟
协商一个可执行的处理办法
Step 3 · Vocabulary
Vocabulary & Grammar
Study the focus words and official grammar that this lesson teaches through its texts.
Lesson focus vocabulary
to repair; to patch; to mend
to succeed; to finish; to complete
window; opening providing restricted access (e.g. customer service window); computer operating system window
at the scene; on the spot
clothes; dress; garment
to bear fruit; outcome; result; consequence; in the end; as a result
to divide; to break up; to split
texture; grain (of wood); inner essence
HSK 6 名 item
HSK 6 动 item
time limit; deadline; allotted time
still (remaining); to remain (the same); yet
although; even though
HSK 6 助 item
Vocabulary in context
These short sentences and mini-scenes make additional lesson words usable instead of leaving them as isolated cards.
Step 4 · Grammar
Build usable sentences
Study the grammar point, then replace the example information with details from your own situation.
Class-like prefixes
超— / 多— / 反— / 无— / 亚— / 准—Use these productive prefixes to form higher-level nouns and adjectives such as 超大型 or 多功能. Confirm that the resulting word is conventional in context.
Event measure word 番
一番 + verb/noun phrase番 measures an episode or round of effort, discussion or experience and is common in narrative and formal speech.
Particle pattern 也好
A 也好，B 也好，都/都要 ...Use 也好 to list alternatives that lead to the same conclusion or requirement.
Negative adverb 未必
未必 + predicate未必 marks that a conclusion is not necessarily true. It is useful for cautious evaluation and evidence-bounded reasoning.
Step 6 · Guided practice
Exercises
Submit the quiz to unlock lesson completion.
Step 7 · Communication task
Writing Practice
写一封复杂业务问题说明
你办理一项业务时遇到材料、系统或规则问题，需要继续推进。
Your task
- 说明已经完成和仍缺少的步骤
- 指出具体困难和影响
- 提出至少一个可执行替代方案
- 明确希望对方确认的下一步和时间
Self-check rubric
- At least three lesson words are used accurately.
- At least one lesson grammar point is complete.
- The response completes the communication target.
- The Chinese can be read aloud without relying on English.
Step 8 · Review
Complete the mastery check
A lesson is complete only after the quiz, communication task and self-review requirements are met.
Reach at least 70%.
Write at least 150 non-space characters.
Wrong exercise answers are saved to Review so you can return to the exact vocabulary or grammar reference when reliable knowledge links exist.
Lesson goal
What you should be able to do after this lesson
Handle complex services and help requests by clarifying procedures, explaining constraints, negotiating solutions and documenting outcomes.
- Understand complex service procedures, documents, conditions, responsibilities and exceptions.
- Explain a difficult situation fluently, ask targeted questions and negotiate a workable resolution.
- Write a clear account, request, application or opinion about a service/help experience.