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HSK 3.0 Level 5 · Lesson 13 of 29

经营与管理：团队、人员与企业发展

职场生活 · 经营与管理

All HSK 5 lessons
Reading supportChinese first

Read the Chinese first. Reveal Pinyin or English only when you need support.

49 minute lesson · task-based course

经营与管理：团队、人员与企业发展

Analyze a management decision by separating team roles, process bottlenecks and evidence for change.

3texts & scenes
8focus words
2grammar points
5guided questions

By the end of this lesson

  • Understand teamwork, hiring, training, staffing and business-development cases.
  • Discuss management choices and their likely effects.
  • Write a project summary, team message or management suggestion.
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LEARN IN CONTEXT

Read and listen across several real contexts

This lesson uses the number and type of texts that fit the topic. Learn the same language across different situations instead of forcing everything into one dialogue.

项目交接方式调整方案

一个产品小组有着明确的开发、测试和运营岗位，但上线前仍经常重复确认同一件事。复盘发现，问题不在于大家不努力，而在于三个小组各自保存信息，没有统一的交接位置。
负责人没有马上增加人手，而是先把交接表一改：每项风险只保留一个负责人、一个状态和一个更新时间。试行两周后，重复询问减少了，异常信息也更容易传递给下一组。

负责人没有直接加人

月末业务突然增加时，有人建议临时增加两名同事。负责人先查看过去四周的报告，发现真正排队的环节只有最终审核，前面的工作大部分按时完成。
于是团队把一名熟悉规则的人暂时调到审核环节，同时保留数据，准备一个月后再判断是否需要长期增加岗位。这个决定没有证明“加人没用”，只是让资源先对准已经看到的瓶颈。

高效不等于每个人一直很忙

一个团队看起来很忙，不一定代表流程高效。如果每个人都把自己的任务做满，却没有时间处理交接和异常，后面的环节可能一直等待。
长期改进要同时看完成时间、返工次数和信息传递是否顺畅。这样才能判断问题来自人手不足、责任不清，还是流程设计。

Communication target

What you should be able to do after this lesson

Discuss team and management decisions by identifying goals, constraints, trade-offs and expected results.

  • Understand teamwork, hiring, training, staffing and business-development cases.
  • Discuss management choices and their likely effects.
  • Write a project summary, team message or management suggestion.